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When will my order be shipped?

Orders are usually shipped within 24 hours from Monday to Thursday after full payment has been received. Orders placed before 12 AM are frequently shipped the same day. Exceptions are incomplete orders (wrong address, products not in stock, etc.), pl

Where is my order?

As soon as your order is ready to be shipped, you will receive a shipping confirmation with tracking by email or SMS. Occasionally, it may take about 24 hours for the tracking link to work.

How can I change or cancel my order?

Our order system runs nearly completely automatically. This means that immediately after your order is placed, it will be forwarded to our warehouse, where your order will be transferred to the shipping company and prepared for shipment. This process

How can I claim my product?

With Vitomalia, we pursue the intention to offer safe and high-quality products for human-dog teams. Quality issues are therefore an important concern for us. We take any feedback very seriously. Your feedback will be used to improve our products and